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How to Claim Cellphone Insurance Cover : Vodacom

How to Claim Cellphone Insurance Cover : Vodacom

Organisation : Vodacom

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Type of Facility : How to Claim Cellphone Insurance Cover

Head Office : Durban

Website https://myvodacom.secure.vodacom.co.za/vodacom/services/financial-solutions/insurance/cellphone-cover

Vodacom Cellphone Insurance Cover

** Cellphone Insurance Cover from Vodacom provides insurance on new phones to all our customers.

** We insure your Vodacom cellphone against loss, theft and damage from as little as R35 per month.

Related : Vodacom Rocking the Daisies Promotion : www.sanotify.com/1081.html

** Lost or stolen phones are replaced within 24 hours through our nationwide network.

How much does Cellphone Insurance Cover cost?

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Please note :

** Contract and Top Up customers; the premium will be added to your monthly bill.

** Prepaid customers; the premium will be debited from your bank account.

** Only new phones will be insured.

Phone value up to                                      Monthly premium*                          
R1,000 R35
R2,500 R53
R5,000 R85
R7,000 R129
R9,500 R159
R12,000 R195
R15,000 R245
R20,000 R295

Why get Cellphone Insurance Cover?

** With Vodacom Cellphone Insurance Cover, all Vodacom Insured customers with Android devices qualify for FREE Vodafone Protect.

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** Powered by McAfee, the Vodafone Protect app lets you find, lock and wipe your phone in case it gets lost or stolen so your personal information is kept safe.

** Download the FREE Vodafone Protect app

How to lodge an insurance claim

** For your claim to be processed successfully, you must report it to us within 30 days of the event.

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Lost Or Stolen Cellphone :

1. Call us on 082 111 to block your SIM and blacklist your phone.Remember to record the ITC reference number.

2. Report the loss/theft to the police and record the case number.

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3. Submit a claim online

Damaged Cellphone :

1. Take the device to your nearest Vodacom Repair Centre.

2. A helpful consultant will book the cellphone in for repairs/replacement.

3. Submit a claim online

Contact Details :

** For more information, call Customer Care on 082 111, FREE from a Vodacom cellphone.

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** Alternatively, download the claims form, and fill in the details.

** You can then fax it to 011 844-2913 OR email it to info AT cellsure.co.za

Contact Address

Onetimecellular

Shop 23

Scottburgh Mall,

Email : KznNaeem.Akoo AT vodadealers.co.za

 

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