ELCB Intern- ICT Support Programme 2023 Is Open. Intern – ICT Support Agent work under the supervision of the Direct Line Manager as well as the mentor(s) that they have been assigned to work with.
Advertisements
Advertisement
Intern – ICT Support Agent
Location: East London, Eastern Cape, South Africa
Requirements:
Matric
- IT Degree or equivalent IT diploma
- Effective communication and written skills
- Computer literacy (Microsoft Excel, Word, PowerPoint and Outlook)
Specification
Advertisements
- Provide 1st line technical assistance and support related to computer systems, hardware, and software.
- Responsible for answering queries and addressing system and user issues in a timely and professional manner and escalating to the next level of support specialists when and if required.
- To execute the instructions of the Senior Systems and Database Administrator when required
- Answering and providing telephonic, technical and user support.
- Monitor, Test and Inspect ICT equipment.
- Monitor Daily email notifications and service desk requests.
- Escalate and Log Risks and Issues as they occur.
- Log all client requests on the service desk logging system.
HOW TO APPLY
Contract Type
Contract 12 Months
CLICK HERE TO VIEW AND APPLY ONLINE
Opportunity Closing Date; Friday, February 19, 2023 – 12:00
Advertisements
Also read these
