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ELCB Intern- ICT Support Programme 2023 Is Open

ELCB Intern- ICT Support Programme 2023 Is Open. Intern – ICT Support Agent work under the supervision of the Direct Line Manager as well as the mentor(s) that they have been assigned to work with.

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Intern – ICT Support Agent

Location: East London, Eastern Cape, South Africa

Requirements:

Matric

  • IT Degree or equivalent IT diploma
  • Effective communication and written skills
  • Computer literacy (Microsoft Excel, Word, PowerPoint and Outlook)

Specification

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  • Provide 1st line technical assistance and support related to computer systems, hardware, and software.
  • Responsible for answering queries and addressing system and user issues in a timely and professional manner and escalating to the next level of support specialists when and if required.
  • To execute the instructions of the Senior Systems and Database Administrator when required
  • Answering and providing telephonic, technical and user support.
  • Monitor, Test and Inspect ICT equipment.
  • Monitor Daily email notifications and service desk requests.
  • Escalate and Log Risks and Issues as they occur.
  • Log all client requests on the service desk logging system.

HOW TO APPLY

Contract Type

Contract 12 Months

CLICK HERE TO VIEW AND APPLY ONLINE

Opportunity Closing Date; Friday, February 19, 2023 – 12:00

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