tshwane.gov.za : Apply for Vehicle & Drivers Licences
Name of the Organization : City of Tshwane
Type of Facility : Apply for Vehicle & Drivers Licences
Location : Pretoria
Website : http://www.tshwane.gov.za/Pages/default.aspx#target1
Tshwane Apply for Vehicle & Drivers Licences
** The Licensing Unit is an agent of Gauteng Province in the administration of driver’s and vehicle licences. It also carries out vehicle testing.
Related / Similar Service :
** When needed, the unit liaises with the National Special Investigations Unit to investigate incidents of fraud and corruption. It also liaises with the National Department of Transport on legislative matters, national directives and national standards for driver’s licences and vehicle roadworthiness.
Where can we be found?
Waltloo Service Delivery Centre
312 Petroleum Street
Waltloo
Centurion Service Delivery Centre
Nellmapius Drive
Irene
Saambou Service Delivery Centre
227 Thabo Sehume Street
Pretoria
Akasia Service Delivery Centre
Station Square Building
Cnr Daan de Wet Nel Drive and Willem Cruywagen Street
Akasia
Laudium Municipal Office (motor vehicle licence renewals only)
Tangerine Street
Laudium
(Office hours at all offices: Mondays to Fridays 08:00 to 15:00)
The services we provide :
Centurion :
** Renewal of driver’s licence cards
** Renewal of professional driving permits (PrDPs)
** Learner’s licence tests
** Driver’s licence tests
** Exchange of foreign driver’s licences
** Testing for motor vehicle fitness
** Police clearance services
Waltloo :
** Renewal of driver’s licence cards
** Renewal of PrDPs
** Learner’s licence tests
** Driver’s licence tests
** Registration and licensing of motor vehicles and related services
** Testing for motor vehicle fitness
** Police clearance services
Akasia :
** Renewal of driver’s licence cards
** Registration and licensing of motor vehicles and related services
You must bring along the following documents to make use of our services :
Driver’s licence renewal :
** ID
** Photocopy of ID
** Four ID photos
Learner’s licence application :
** South African ID, valid passport or valid driver’s licence
** Photocopy of ID, passport or driver’s licence
** Two ID photos
** Prescribed fees
Driver’s licence application :
** ID
** Photocopy of ID
** Original learner’s licence
** Photocopy of original learner’s licence
** Four ID photos
** Prescribed fees
Applications for duplicate registration certificates :
** Applications must be done in person by the titleholder of the motor vehicle.
** A certified copy of acceptable identification together with the original of such identification must be presented with the application.
** Application forms for the various transactions are available at all our service delivery centres or can be downloaded from .enatis.com.
Our service standards
We have set the following standards :
** Not to exceed a turnaround time of 24 hours for transactions submitted in bulk.
** Not to exceed a waiting time of 40 minutes for single transactions.
** To test learner’s licence applicants daily as scheduled.
** To enable learner drivers to do the practical driving test at the earliest opportunity.
Dealing with complaints and enquiries :
** When our customers write to us, we will acknowledge the correspondence within three days of receiving it.
If you have a complaint :
** write to us at PO Box 2163, Pretoria, 0001;
** phone our call centre on 012 358 7557; or
** send an email to customercare AT tshwane.gov.za.