Total Energies Customer Care :

Total Energies Customer Care :

Organisation : TotalEnergies Marketing South Africa (pty) Ltd


Service Name : Customer Care

Country : South Africa

Industry : Marketing

Service/ Product : Fuels, Gas, Solar


Total Energies Customer Care

At our Customer Service department, we receive your enquiries, compliments and complaints and channel them to those deserving. We also follow up on your complaints and queries to ensure that you get immediate answers to all your enquiries.

For queries that require investigation and consultation, we ensure to get the expert and let you know the status within reasonable time. The Customer Service team also provide you with information on all your account and procurement queries.

Never hesitate to contact us on our customer care line: 0861 429 100

We also provide you with the following:

** Follow up on all your queries

** Compliments and complaints handling and channelling to Totalgaz personnel and suppliers

** Marketing information and procurement processes


** Channelling specialised maintenance / service requirements to Totalgaz internal experts.

Account Queries:

For all your account queries, please contact us.

** Payment arrangements

** Copy of invoices

** Statements

** Credits issues

** Other related issues.

Total Energies Emergency Number

Call our hotline in case of emergency: 0861 429 100

Total Energies Petrol Stations

Andreas Anguuo(Ongandjera Total):

Main St

16008 – Okahao

Hakahana Service Station:


9 Hage Geingob Street


East Gate S/S:

Trans Kalahari Main Rd 4687

11001 – Buitepos

Rahmat Filling Station:

Letlhakeng Road




Greylingstad Total:

Main Street

2415 – Greylingstad


Station Vilamculos:


24/7 Avenida Eduardo Mondlane, Vilanculos



Station 11 De Outubro:

Exclusive A&S, Lda – Beira, Beira

2102 – Beira

New Site Dumela:

A1, Portion 5 Of Farm 88-Nq, Dumela Industrial, Francistown



Total Lichtenburg:

Dr Beyers Naude Dr, Gerrit Maritz St

2740 – Lichtenburg




Livingstone Road


Total Cradock:

Voortrekker St

5880 – Cradock

About TotalEnergies:

TotalEnergies is a major energy player, which produces and markets fuels, natural gas and low-carbon electricity. Our 100,000 employees are committed to better energy that is safer, more affordable, cleaner and accessible to as many people as possible. Active in more than 130 countries, our ambition is to become the responsible energy major.

TotalEnergies was established in 1954 and is 50.1% owned by multi-national Paris-based Company, TotalEnergies company. TotalEnergies Marketing South Africa (PTY) Ltd is a significant role player within the TotalEnergies company. Through our global alignment, we strive to ensure that our Company is able to benefit from shared access to internationally acclaimed best practice, technological expertise and top flight business innovations.

TotalEnergies Marketing South Africa (PTY) Ltd business focus encompasses the manufacturing, sales and marketing of a range of petroleum products for the retail, commercial, agricultural and industrial markets. With a portfolio of 547 service stations located throughout South Africa, we are a key player in the country’s petrochemical market, with products ranging from jet fuel, liquid petroleum gas to lubricants, grease and kerosene. The Company enjoys a 36.6% share in the Natref Refinery and has wholly owned subsidiaries in Namibia, Botswana and Swaziland.


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