Sahpra Med Safety Mobile App :

Sahpra Med Safety Mobile App :

Organization Name : Department of Health


Facility Name : Sahpra Med Safety Mobile App

Applicable For : South African Citizen


Sahpra Med Safety Mobile App

Med Safety App is a mobile application developed to engage both patients and healthcare providers on medicines safety issues.

The app is designed to simplify and promote the reporting of suspected adverse drug reactions (ADRs), including adverse events following immunisation (AEFIs) by both the public and healthcare providers.

The App also allows the public and healthcare providers to learn about medicine safety news from SAHPRA, thereby creating an awareness of medicines; their potential adverse effects and pharmacovigilance.

About the App

Compatability :

The app is maintained to be compatible with the latest iOS and Android operating systems to ensure the app functions as intended and to avoid any compatibility issues.

OS version :

The app requires that the operating system version is at the minimum, version 3.0 for Android OS and version 8 for iOS.

Target Audience :

The App facilitate reporting of ADRs by the public and healthcare practitioners to the Regulatory Authority.

How Does it Work?

Medsafety app provides a two-way risk communication between the Authority and the reporters. A reporter (either a healthcare provider or a patient) captures an adverse reactions experienced during the use of a medicine(s) and submit it to the Authority via the app.

The app allows the Authority to provide feedback to reporters with regards to the submitted reports in the form of acknowledgement of the report and medicine safety information and news.

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Once you’ve downloaded the app, please select South Africa as your country of choice. You will then be redirected to the login page where you should see the SAHPRA logo.


1. How do I get the App?

Search for “Medsafety” on apple store or google play store and install the app on your mobile device. Select South Africa and you are ready to go. If you need any additional information on what to report and how to report, please contact SAHPRA on 012 501 0311

2. What should I do as a healthcare professional?

As a healthcare professional, you should ask your patients if they have experienced any side effects; and if they have, then use your App to report them. You should advise patients on what action to take and/or refer them to a specialist or a hospital for additional help and information.

3. What happens when i report adverse effects with medicines?

The information is sent from your phone, through the “App” to your national centre for pharmocovigilance, where reports are assessed for potential risk and measures are put in place to minimise the identified risk. Your reports can prevent harm.

4. Who can report?

Any member of the public is able to report any cases of adverse drug reactions or incidents


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