Advertisements Track & Trace Domestic/International Parcels : South African Post Office Track & Trace Domestic/International Parcels : South African Post Office

Name of the Organization : South African Post Office


Type of Facility : Track & Trace Domestic/International Parcels

Head Office : Centurion


How To Track & Trace SA Post Office Domestic Parcels?

** Post Office, Speed Services Couriers, XPS and PX clients can SMS the tracking number of the parcel to 35277 and will receive an SMS with the location of the parcel.

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** Secure Mail clients can SMS the tracking number of the parcel to 32932 and will receive an SMS with the location of the parcel.

** Please contact the Customer Service Centre in your area if you cannot find your parcel.

** Track and Trace records for legal purposes must be requested from our Customer Service Centre.

** Tracking Codes explained.

** Please do not use any blank spaces when entering your tracking number.

To Track & Trace South African Post Office Domestic Parcels, Follow the below steps


** Enter tracking number

** E.g : EE15080001XCH, LE142565858US, CP225658529JP

Post Office Free APP

Post Office launches free app to track parcels, locate branches :

** The SA Post Office has launched a free app for both Android and iPhone platforms which allows customers to keep track of all their parcels at a glance;

** It also locates the nearest Post Office branches to the user.

** Called “South African Post Office”, it is available free of charge on the Google Playstore for Android devices and on iTunes for Apple devices.

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** The app tracks and traces both the South African and international parcels via the allocated tracking numbers.

** It immediately reports where the item was dispatched from, where it was scanned en route and the name of the person who collected it.

** Customers can also simply scan the barcode of the track-and-trace label to track the item.

** “This is intrinsic to our new trajectory of modernising our services as a Group, with technology being the critical enabler for customer solutions.

** More efforts are underway to ensure reliable customer service,” said Mthoko Mncwabe, Chief Information Officer.

** Mncwabe explained the app also has a “find a branch” functionality which uses satellite navigation to locate the user, and then provides all Post Office branches within a radius of 10 kilometres within their street address and contact details.

** Further, the app shows whether motor vehicle licence renewals can be done at each branch.

** During the past financial year, more than 3 million motor vehicle licences were renewed at Post Office branches.

** “Reliability and convenience are compelling requirements for customers in the 21st century.

** As SA Post Office, we have adopted the use of technology to enhance our customers’ experience,” elaborated Mncwabe.

** He also stated that they recently launched e-Registered mail, which is e-mail with a full audit trail and proof of delivery.

** “It can be legally used where the law requires paper-based registered mail, but is has great cost and convenience benefits.

** We will continue to develop e-commerce products that give our customers convenience and a great experience.”

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