Advertisements Customer Support Number : iStore Customer Support Number : iStore

Company : iStore


Head Office : Pretoria

Industry : Online Shopping

Service/Product : Apple Premium Re seller, Apple Products


My iStore Customer Support Number

Apple Technical Support Line : 0800 444 426

undefined : iStore Sales Enquiries

Related : Elite Occasions Customer Contact Number :

Contact Address

Call Us: 087 350 2946

Email Us: sales AT

Pre-Order terms & conditions :

** Pre-Orders allows you to secure a newly launched product prior to availability in-store.


** Pre-Orders can only be secured by completing an full payment or a deposit payment. iStore may choose to use one or all payment options.

** Full payment Pre-Orders are prioritised. iStore will endeavor to ensure that Pre-Orders will be fulfilled as soon an inventory is available, however on occasion there may be delays due to supply constraints.

** Should you wish to change or cancel your Pre-Order, you will need to follow the current iStore refund process. Please refer to our refund and return funds section in our terms and conditions

** Pre-Orders will be delivered by courier only. You will not be able to collect your Pre-Order from an iStore.

Returns & Refunds

** You may return unopened and fully sealed products purchased at any iStore and receive a full refund of the purchase price within the first 7 days of the invoice date.

** You will only be eligible for a refund if the product is returned to iStore together with the original tax invoice.

** You may return opened and unsealed products purchased at an iStore physical store and receive a refund of the purchase price less 10% within 10 days of the date of purchase.

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** iStore levies a charge on returns of unsealed products to cover the costs of repackaging the product for sale.

** You will only be eligible for a refund if the product is returned to iStore together with all its accessories, the original product packaging, original tax invoice and subject to an Internal inspection of the product at our Service Centre.


** This excludes any bulk deals over five units. iStore will not facilitate any bulk deal returns. All faulty products will be covered in the relevant product warranty.

Store Address

Brooklyn :

iStore Brooklyn Mall

Shop 115, Brooklyn Mall,

Bronkhorst St,



Cape Town :

iStore Canal Walk

Shop 526, Canal Walk Shopping Centre,


Century Place Blvd,

Cape Town

Claremount :

iStore Cavendish Square

Shop F17, Cavendish Square,

Claremount, Cape Town

Centurion :

iStore Centurion Mall

Shop 104, Centurion Mall,

Heuwel Rd,



Johannesburg :

iStore Clearwater Mall

Shop LM083,

Hendrik Potgieter Road & Christiaan de Wet Road,



About Us

** iStore is an Apple Premium Reseller (APR) which is a dedicated hub for Apple products and accessories. With 20 stores conveniently situated across the country, iStore is the largest APR in Southern Africa.

** iStore aims to maximise customer value offerings by providing an authentic Apple experience and offering customers exclusive services such as in-store complimentary training, technical support, and technical setup.


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