GEMS Customer Call Centre Number : Government Employees Medical Scheme
Name of the Company : GEMS
Head Office : Cape Town
Industry : Government
Service/Products : Public Services, Medical Scheme Services
Website : https://www.gems.gov.za/default.aspx?Am2H2c8HiYZq6TBN0lnaknVsgryrQj5bkX8tm2Za8D0=
GEMS Customer Call Centre Number
Members :
General Enquiries :
GEMS Call Centre : 0860 00 4367 (View the Call Centre IVR Flow Chart for members)
Fax : 0861 00 4367
Related / Similar Post : GEMS Government Employees Medical Scheme Claims Process
Emergency number : 0800 44 4367 (available 24-hours)
Confidential fraud line : 0800 21 22 02
Email : enquiries AT gems.gov.za
GEMS Call Centre operating hours :
** Monday to Friday 08h00 – 17h00
** Saturday 08h00 – 12h00
GEMS E-mail Address
General enquiries: enquiries AT gems.gov.za
Chronic authorisations: chronicauths AT gems.gov.za
Chronic medicine supply: chronicdsp AT gems.gov.za
Compliments: compliments AT gems.gov.za
Complaints: complaints AT gems.gov.za
Events: events AT gems.gov.za
HIV/AIDS: hiv AT gems.gov.za
Hospital: hospitalauths AT gems.gov.za
Suggestions: suggestions AT gems.gov.za
GEMS Contact Address
Postal Address :
GEMS,
Private Bag X782
Cape Town, 8000
Call: X782
Confidential HIV/Aids line :
Tel: 0860 436 736
Send a ‘please call me’ to: 083 843 6764
Fax: 0800 436 7329
Prospective Members :
SMS : your PERSAL/PERSOL number to 083 450 4367 and a GEMS call centre agent will call you at a convenient time.
Email : join AT gems.gov.za
Healthcare Providers :
GEMS Call Centre: 0860 436 777 (View the Call Centre IVR Flow Chart for Providers)
Fax: 0861 00 4367
Email: enquiries AT gems.gov.za
HR Practitioners :
Email: premiums AT gems.gov.za
Media :
Media enquiries can be referred to Martina Nicholson Associates.
Email: martina AT mnapr.co.za
GEMS Walk-in Centres Address
| Province | Street address |
| EASTERN CAPE Advertisements
East London Mthatha |
Shop LG36, Lower Level, Gillwell Shopping Centre, Cnr Gilwell Road and Fleet Street Savoy Complex, Unit 11and 12A, Nelson Mandela Drive |
| FREE STATE
Bloemfontein Welkom |
Bloem Plaza, Shop 124, Charlotte Maxeke Street Gold Fields Mall, Shop 51A, Cnr Strateway and Buiten Street |
| GAUTENG
Braamfontein
Pretoria- Arcadia |
Traduna House, 118 Jorrisen Street, Ground Floor, Cnr. Jorrisen and Civic Boulevard (opposite Civic Centre) Sancardia Building, Shop 51Cnr. Stanza Bopape and Steve Biko Streets, Arcadia |
| LIMPOPO
Polokwane Thohoyandou |
Advertisements
Shop 1, 52 Market Street Unit G3, Metropolitan Centre |
| MPUMALANGA
Nelspruit
eMalahleni (Witbank) |
Shop No. 18, Nedbank Centre, 30 Brown Street, Nelspruit CBD Safeways Crescent Centre, Shop S67, Cnr. President and Swartbos Streets, Die Heuwel |
| NORTH WEST
Klerksdorp
Mafikeng |
City Mall, Shop 101, Cnr OR Tambo and President Street, Klerksdorp CBD Mmabatho Megacity, Shopping Centre, Shop 39, c/o Sekame and James Moraka Streets, Mmabatho |
Self-help Kiosks Eastern Cape :
| Location | Physical Address |
| GEMS Walk in Centre, Mthatha | Savoy Complex, Unit 11 and 12A, Nelson Mandela Drive |
| Mthatha Nelson Mandela Academic Hospital | Umtata Central, Mthatha, 5100 |
| Bisho Department of Health | Dept. of Health, Bisho, 5605 |
| * GEMS Walk in Centre, East London | 13A Surrey Road, Vincent, East London |
| Livingston Hospital | Standford Rd, Port Elizabeth, 6020 |
| Schuin Villa Pharmacy | 322 Cape Rd, Port Elizabeth |
Self-help Kiosks Northern Cape :
| Location | Physical Address |
| GEMS Walk in Centre, Kimberley | New Park Centre, Shop 14, Bultfontein Wayand Lawson Street |
| GEMS Walk in Centre, Upington | 61A Market Street |
| Kuruman Palmae Pharmacy | Shop 9, Palmgate Shopping Centre, 22 Main Street, Kuruman, 8460 |
Self-help Kiosks Western Cape :
| Location | Physical Address |
| GEMS Walk in Centre, Cape Town | Constitution House, 124 Adderley Street |
| Pollsmoor Correctional Services | Steenberg Rd, Tokai, Cape Town |
| Khayelitsha Alpha Pharmacy | Plot 40805, Site B, Nonkqubela Link, Sulani Dr, Cape Town, 7784 |
| GEMS Walk in Centre, Worcester | Mountain Mill Shopping Centre, Shop 125 A and B, Mountain Mill Drive |
| Medical Centre Pharmacy, George | Cnr York Street and Gloucester Lane, George, 6529 |
| Paarl Dischem Pharmacy | Shop 95, Paarl Mall, Cecilla Road and Nuwe Vlei Street, Paarl, 7620 |