Gemalto is offering a Customer Services Learnership and is now taking applications. Gemalto is an international digital security company providing software applications, secure personal devices such as smart cards and tokens, and managed services.
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Gemalto Customer Services Learnership
Requirements
- Relevant National Diploma / Degree in Business Management
- Empathy (good listener)
- Sensitive to customer satisfaction
- Assertiveness
- Positive and self-motivated
- Results orientated
- Good organization skills
- Rigour
- Self-initiative
- Stress resistant
- Team Player
- Good at interpersonal and intercultural communication
- Languages: English and other, according to the covered area
This is a secure environment and applicants must be criminal and credit clear.
Main activities/tasks
- To support the customer service team
- General assistance and ad-hoc tasks in the department including, but not limited to:
- Order processing
- Order archiving
- Audit preparations
- Follow-ups with internal stakeholders i.e. logistics, sales and technical etc.
- Issue DHL despatching
- Prepare customer reports as and when required
- Prepare PFI
- Follow-up on banking customer’s stationery orders with supplier
- Projects assistant
- General Customer Services assistant as and when required
How To Apply
Please forward your CV, ID and qualification in Business Management to recruit@gemalto.com with the reference: Customer Service Learnership.
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Opportunity Closing Date: Friday, 27 August, 2023 – 12:00
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