tfg.co.za Customer Service Number : The Foschini Group
Company : The Foschini Group – TFG
Head Office : Kimberley
Industry : Online Shopping
Service/Product : Relay Jeans, Sportscene, Fabini,etc
Website : tfg.co.za/contact-us
What is TFG Customer Service Number?
The Foschini Group (TFG) Customer Service Numbers are
RSA: 0860 576 576
Non-SA: + 27 21 938 7666
Email : customerservices AT tfg.co.za
Related : TFG Account Card Application Online : www.sanotify.com/1183.html
Still can’t find what you’re looking for?
Phone our call center on : 0860 576 576
Operating Hours :
Monday – Saturday : 08h30 – 21h00
Sunday : 09h00 – 19h00
Public Holidays: 09h00 – 17h00
New Accounts Department :
Numbers & email :
Phone : 0861 834 222
Email : newaccountsqueries AT tfg.co.za
Operating Hours :
Monday – Thursday: 08h00 – 18h00
Friday: 08h00 – 19h00
Saturday :08h00 – 17h00
Sunday : 09h00 – 17h00
Public Holidays : 08h30 – 17h00
TFG Collections Numbers & Email Address
RSA: 0860 037 755
Non-SA: + 27 21 938 7560
Email : payments AT foschini.co.za
Fax : +27 21 938 7337 or +27 21 938 4222
Operating Hours :
Monday – Friday : 08h00 – 21h00
Saturday : 08h00 – 12h00
Public Holidays : 08h00 – 12h00
TFG Online or APP Queries :
Numbers & email :
RSA: 0861 111 761
Non-SA: +27 21 937 4565
Email : onlineshop AT tfg.co.za
Operating Hours :
Monday – Friday : 08h00 – 19h00
Saturday : 08h00 – 15h00
Sunday : 08h00 – 13h00
Public Holidays : 08h00 – 15h00
Foschini Group Store Contact Address
Kimberley :
Shop 60
Diamond Pavillion Centrecnr,
Oliver & Cruikshank Rdmonument Heights,
Kimberley
Kimberley, Northern Cape, 8300
Tel: 053 8024406
Northern Cape :
Shop 60
Diamond Pavillion Centrecnr,
Oliver & Cruikshank Rdmonument Heights, Kimberley
Diamond Pavillion, Northern Cape,
Tel: 053 8024406
Bethlehem :
Shop 42-44 Preekstoel Road,
Bethlehem,
Harrismith
Bethlehem Dihlabeng,
Free State, 9701
Tel: 058 3079400
Harrismith :
Shop 42-44 Preekstoel Road,
Bethlehem, Harrismith
Harrismith, Free State, 9701
Tel: 058 3079400
Durban :
399 – 401 West Street, Durban
Durban, Kwazulu-Natal, 4000
Tel: 031 3623800
Kwazulu-Natal :
399 – 401 West Street, Durban
West Street, Kwazulu-Natal,
Tel: 031 3623800
FAQ On TFG
Frequently Asked Question (FAQ) On The Foschini Group – TFG
What are the returns policies?
If you are not happy with your purchase, return it within 30 days, in its original condition together with the invoice and price tag and we will gladly exchange or credit the item. For hygiene reasons, you cannot return toiletries, perishable foods and cosmetics. A separate Returns Policy exists for certain brands of appliances: Breville, Saeco, Nespresso, Kenwood, Kitchenaid, Lavazza & Bosch.
What do I do if my product breaks or is defective?
Six month return policy for defective goods allows you to return goods within six months of date of purchase, provided that :
** The goods must have been used for their intended purpose.
** The goods must have been cared for according to the instruction manual or the wash/care instruction label.
We will either :
** Repair or replace the goods; or
** Give you a refund in the same way that you paid for the goods.
Can I return an item without a slip?
No, to return any goods, you must take your tax invoice and goods to a store. It shows when and where the goods were bought.
Can I return items if I don’t have a receipt?
To return any goods received as a gift, you must take the gift receipt to a store with the goods.
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