Stellenbosch University Contact Number and Email ID :

Stellenbosch University Contact Number and Email ID :

Organisation : Stellenbosch University


Service Name : Contact Number and Email ID

Headquarters : Stellenbosch, South Africa

Industry : University

Service/ Product : Emergency, Enquiries, Ethics Hotline


Stellenbosch University Contact

Client Services Centre​​​:

Telephone: +27 21 808 9111

Fax: +27 21 808 3822

E-mail: info [AT]

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​Private Bag X1

Matieland, 7602

South Africa​


GPS coordinates:

Administration B building, Victoria Street, Stellenbosch ​​

18° 51′ 47.536″ East

33° 56′ 1.327″ South​​

Emergency & Other Numbe​rs

Campus Security:

Report incidents to the Control Room​:

Tel: 021 808-2333

Police Flying Squad:

Tel: 10111

Delta Search and Rescue:

24 hour emergency number: 021 851-3559


Tel: 999/10177

Mediclinic Stellenbosch Emergency Centre:

Tel: 021 861 2094

Equality Unit:

Walk-in service at 39 Victoria Street, Stellenbosch

Tel: 021 808 3136

unfair [AT] for reporting cases of discrimination, harassment, sexual harassment and victimisation


Campus Health Services (CHS):

Weekdays 08:00 to 17:00​

Tel: 021 808 3496

Lifeline Cape Town:

Tel: 021 592-2601​​

24-Hour Rape Crisis Stellenbosch:

Tel: 082 977 8581

HIV/Aids Helpline:

Tel: 0800 012322​

CSCD 24 Hour Crisis Service:

Service is strictly confidential

021 808 4994 (office hours: 08:00 – 16:00)​​​

010 205 3032 (after hours)

Address: 49 Victoria Street, Stellenbosch

ER 24 in Collaboration with CSCD and CHS:

Phone: 010 205 3032

** Student/Patient will be liable for ambulance bill.

** Where ER 24 cannot respond they will send a service provider.

** Cost of phone call to the emergency line is for the patient’s own account.

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** Benefit summary as per the contract.​

Ethics Hotline

​​Stellenbosch University subscribes to an independent ethics hotline which was created a few years ago to report any irregularities anonymously. This service is managed independently by Deloitte.

Ethics Hotline Contact Details​ ​

Tel: 0800 204 549

Fax: 0800 007 788.

Email: sun [AT]

Emergency Numbers

** Stellenbosch Campus Emergency number: 021 808 2333

** ​Whatsapp: 082 808 2333

** Enquiries / Reporting / Pedestrian service: 021 808 4666

** Tygerberg Campus ​Emergency number: 021 938 9507​​

Campus Safety

Campus Security is a service division which assists all students, staff and visitors in creating a safe environment for the university community. Security officers patrol the grounds of the university and are trained to ensure the safety of the university community and to assist in emergencies. ​

Students and staff are encouraged to take ​safety precuations by following these tips:

** Never walk alone, especially at night.

** Walk in groups, use the shuttle service or request security to escort you.

** Keep your phone and valuables out of sight.

** Carry a whistle and pepper spray at all times to be able to draw attention if needed.

** Choose the safest route, even if it is not the shortest.

** Avoid isolated areas, especially when you exercise early in the morning or late in the afternoon.

** Be conscious of your environment, as criminals prefer to target someone not aware of his/her direct surroundings.

** Keep a safe distance if a motorist asks for directions.

** If you suspect that someone might be following you, change direction.

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** Be a caring Matie: accompany a friend.

** Property on a car seat is tempting to a thief. Lock it in the boot.

S​​​afety escort at night:

If you need to move between campus buildings, or from a building to your car after dark (20:00 – 05:00), a security officer will escort you.

** Call 021 808 2333 or alternatively 021 808 4202 and wait for the officer to join you.

** You can also Whatsapp the security office at 082 808 2333 to contact you. No voice calls to this number is possible.

Safest routes:

** Choose the safest route, even if it is not the shortest. Victoria and Bosman Streets​ need to be the core of your route.​

** At night a security officer is on duty in the mobile security kiosk.


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