SASSA R350 Grant Online Application 2024 – How to Apply


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We have everything you need to know about SASSA SRD applications so keep reading.


Applications for the Social Releaf of Distress (SRD) grant, which has now been extended to continue for an additional year, will close on March 2024. Beneficiaries of the grant can apply by following the steps listed below.

If you already AppliedCheck Your SASSA R350 Grant Application Status Here

The Minister of Social Development, Lindiwe Zulu, was briefing media on Covid-19 social relief measures when she said:

According to studies and research that were done and findings for the period between March and June 2021, Covid-19 relief measures were estimated to have reduced the number of households with income below the food poverty line of 20.6% to 18.8% and the reduction of inequality from 0.644% to 0.613%.

Zulu also said that research confirmed that majority of grant recipients use the money to buy food and basic essentials and that this shows that the money Government is giving, goes back into the economy.


All recipients from the previous round of the grant who have not received payments will get their payments during this reintstatement. The reintstatement won’t affect what is owed to them.

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With the previous round of R350 grants, SASSA received 10 million applications and 6 million of them were approved. R24 billion was made in payments with a further R15 billion for top ups for all grant types.

SASSA R350 Grant Online Application – Eligibility

Details were also given on the eligibility criteria for the new round of grants:

  • Must be a South African citizen, permanent resident, refugee registered on the home affairs database, holders of special permits or asylum seekers with valid visas
  • Currently residing within the borders of South Africa
  • Must be between 18 and 60 years old
  • Unemployed
  • Not receiving other social grants
  • Not receiving employment insurance benefit
  • Not receiving NSFAS money or other financial aid
  • Not receiving other Covid-19 government support
  • Not a resident of a government-funded or subsidized institution

Caregivers who are not receiving any grant on their own behalf will also be eligible to receive the grant this time around.

Should you have applied for the previous round of the grant, you will need to re-apply.

SASSA R350 Grant Online Application – Requirements

Applicants will need to provide the following information when submitting application for the SASSA R350 Grant:

  • Identity Number or Department of Home Affairs Refugee permit number
  • Name and Surname as captured in the Identity Document
  • Gender and Disability
  • Contact details – Cell phone number
  • Residential Address

How do I confirm that I still qualify for, and need this SRD Grant?


Click here to confirm your existing application

You can also confirm your application via:

  • WhatsApp: 082 046 8553

You only have to confirm your existing application once via this website or the above WhatsApp number and not many times on every channel.

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SASSA will only process one confirmation received from each applicant.

How to Apply for SASSA R350 Grant

SASSA R350 Grant Applicants will have to sign a declaration and consent (download pdf) to their information being validated and shared with other organisations and financial institutions such as SARS and banks. A detailed declaration and consent (download pdf) document is available on this website.

All applications must be done electronic/digitally.

How to Apply for SASSA R350 Grant
  • Goto the SASSA R350 Grant application portal at
  • Enter your correct 10 digits mobile number and click the send sms button
  • An authentication sms will be sent to your mobile
  • follow the instruction to complete your application online.

SASSA R350 Grant Online Application – Closing Date

Applications for the Social Releaf of Distress (SRD) grant, which has now been extended to continue for an additional year, will close on March 2024. Beneficiaries of the grant can apply by following the steps listed below.

Important Links Related to SASSA R350 Grant

SASSA R350 Grant Online Application – Questions and Answers

1. What is the qualifying criteria?A person who is:

a) A South African Citizen, Permanent Resident or Refugee registered on the Home

Affairs database and persons who are holders of special permits under the Special

Angolan Dispensation, the Lesotho Exemption Permit dispensation and the Zimbabwe

Exemption Permit Dispensation, and asylum seekers whose section 22 permits or visas

are valid or were valid on 15 March 2021;

b) Currently residing within the borders of the Republic of South Africa;

c) Above the age of 18 and below the age of 60;

d) Unemployed;

e) Not receiving any social grant in respect of himself or herself;

f) Not receiving an unemployment insurance benefit and does not qualify to receive an

unemployment insurance benefit;

g) Not receiving a stipend from the National Student Financial Aid Scheme and other

financial aid;

h) Not receiving any other government COVID-19 response support;

i) Not a resident in a government funded or subsidized institution.

2. When can I make a new application/ re-apply?New applications and reapplications will resume on Friday, 06 August 2023 from 09h00
3. What date will be the first payment?We expect that first payments to be made in the last week of August 2023
 4. Will the application be accepted if I do not agree to the terms and conditions on the Declaration & Consent document?If consent is not granted, the application will not be submitted to SASSA.
5. Will the application be accepted if I do not indicate that I have read the You and my Covid 19 grant document?The application will not be submitted if the client does not indicate that, he/she has read and understood the You and my Covid 19 grant document
6. Do I get a back payment for May, June and July 2023?There will be no retrospective payments for the months the grant was not in existence – from May to July 2023. The new application will only be effective from August 2023
7. Do I need to reapply every month?No, you only apply once. All applications will be validated monthly.
8. Will I get payments from August 2023 till March 2023?
  • There will be NO AUTOMATIC QUALIFICATION – all applications must satisfy the criteria and will be subjected to the entire validation process
  • This means that any change to the financial circumstances of the applicant may result in the grant not being approved for subsequent months, or approved for some months but not all.
9. Why it is important to re-apply?
  • People’s circumstances may have changed over time;
  • In order to confirm clients’ personal details, assess their income and financial status;
  • Applicants need to accept the declaration and consent, which has been strengthened to comply with the Protection of Personal Information Act (POPIA) which came to effect on 21 July 2023;
  • In order to access or to have the application reconsidered for the Social Relief of Distress Grant, an applicant must grant consent for SASSA to verify his or her identity, residency, income or social security benefits with any other institution deemed necessary by SASSA
10. When should I provide my banking details?Our new process will now request the applicants to provide their banking details upfront, so that we can process payment as soon as they meet the criteria
11. What are the payment methods?
  • Personal bank account
  • SAPO
  • Cash Send
12. What will happen if client fails bank verification?A SMS notification will be sent to the client to correct bank details. If a client does not respond to the sms a SAPO account will be opened for the client for payment purposes
13. Can Caregivers apply?
  •  Care givers who are not receiving any grant on their own behalf will also be eligible to apply
  • All care givers (all the child grants – CSG, CDG and FCG) can apply. They have to apply through the same channels, as with any other applicant.
  • Care givers who also receive an adult grant (Old Age or Disability) will not qualify for this grant, as the state already supports them financially
  • Care givers who receive grants under the system generated numbers can apply using the “7777” number – the system will accept these numbers and we will then validate against Socpen to ensure that they are current care givers
  • If approved –that is if the only income they have is the child grant, then the R350 will be paid directly into the account in which they receive their child grant
14. Can I use somebody else’s phone number or bank account?Applicants to note that the bank account or the cellular phone number provided for payment MUST be registered in the name
15. How will I know if my payment is ready for collection?The application and payment status can be viewed on the SRD website .It is very important for every applicant to provide the correct mobile number through which he/she can be contacted, as all communication with applicants will be through SMS notifications
16. I cancelled my application because I received a temporary job but now it is finished. Can I re-apply?Clients who previously cancelled the grant, and who would like to re-activate the grant, due to a change in their circumstances are welcome to re-apply
17. What do I do if my application is declined?
  • The declined application will only be reconsidered upon a request from the client
  • An application has to be lodged on the website within 30 days of the outcome being available.
  •  It is therefore really important that applicants check their status, which is updated on the website as soon as a decision is made.
  • An appeal must be lodged for every month that the grant is declined.
18. I have not received my payments for the approved months before April 2023, what do I do?
  • Grants which have been approved remain uncollected from the Post Office, all applicants who have not received or claimed their grants to urgently contact SASSA, as they will only have until 31 August 2023 to make enquiries in respect of the previous grant from May 2021 to April 2023.
  • Any applicant whose application was approved but not paid because the applicant could not be traced or the applicant did not contact SASSA to update his or her personal details, shall forfeit the money to the State after 31 August 2023

1. If we say all payments not collected by the 31 August 2023 will be forfeited:

 All unclaimed payments at SAPO will be forfeited if not collected

1.1 Does it mean that all outstanding payments will be made by 31 August 2023? Payments including:

1.2 Outstanding payment will be made past the 31 August for the approved client with bank details

a) Referred applications wherein the beneficiaries have sent their updated information to and those who have called the contact centre to update their details but have not heard from the Agency?

 All referred cases that have been cleared by the fraud unit, will be paid even after the 31st August.

b) Cancelled applications who requested reinstatement – approved waiting for payment date

 Received requests for reinstatement, with the period of May 2021 to April 2023, that are approved will be paid.

c) EF70 payments that came back to SASSA but not paid into active current payment method-

 Payments made to dormant accounts , will also be paid prior or beyond 31 August

d) Appeal – approved no payment date

 if bank details are available, the client will be paid prior or beyond 31 August

e) Cash Send – Approved with no payment

 If clients provides opts for different payment method, the payment will be made.

 Cash payments cannot be made to mobile numbers that are being shared.

 Those that were paid and not collected- Cash payment that have not been collected will be reconciled back to the State

If you still have questions regarding your SASSA R350 Grant Application, the comment box is open for you.

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