BMW South Africa Customer Service
Organisation : BMW South Africa
Service Name : Customer Service
Headquarters : Midrand
Industry : Automotive
Service/ Product : Car
Website : https://www.bmw.co.za/en/integration/contact-us.html
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BMW South Africa Customer Service
At BMW South Africa, we strive to deliver exceptional service – your experience is of the utmost importance to us. Please don’t hesitate to contact us with any queries, questions or comments.
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General BMW & BMW Financial Services Queries:
Telephone :0800 600 555
E-mail:
Online Vehicle Sales: customer.infoservice [AT] bmw.co.za
General Vehicle Enquiries: customer.service [AT] bmw.co.za
BMW Financial Services: customer.service [AT] bmwfinance.co.za
Operating Hours:
BMW South Africa
Monday – Friday: 07:00 – 19:00
Saturdays: 08:00 – 13:00
Sundays and Public Holidays: Closed
BMW Financial Services:
08:00 – 17:00 (Monday – Friday)
Physical Address:
1 Bavaria Avenue, Ext. 17, Randjespark, Midrand, 1685
Contact a BMW Genius
Expert advice on BMW features and specifications. The BMW Genius team is ready to answer all your product-related questions. Our product experts can assist you in finding the perfect vehicle to suit your lifestyle and needs. BMW owners can enjoy everything their BMW has to offer by learning about features and updates, vehicle specifications, and more – even while you’re on the road.
Telephone : 0800 600 888
E-mail: BMWGeniusZA [AT] bmw.co.za
Operating hours : 06:00 – 22:00 (Monday – Sunday, including public holidays)
BMW ConnectedDrive Contact Details:
Do you have a question or query about BMW ConnectedDrive? Our dedicated team of experts are waiting to assist you.
Telephone: 0800 627 771
E-mail : info [AT] bmw-connecteddrive.co.za
Operating hours : 08:00 am – 20:00 (Monday to Friday)
BMW On-Call/ Roadside Assistance
Save our number for 24/7 roadside assistance from BMW trained technicians.
Telephone : 0800 600 777
Operating hours : 24-hour assistance, 365 days a year
BMW Supplier Partnership Enquiry
If you would like to contact the Purchasing Department at BMW South Africa for a business proposal and service profile submission, please send an email to contactpurchasing [AT] bmw.co.za
Contact BMW Insurance
Enjoy insurance products tailored to the unique requirements of a BMW owner.
BMW Comprehensive Insurance:
Telephone : 0860 100 269
Request a quote : BMW.Insurancesales [AT] bmwfinance.co.za
Amendments to Active Policies : BMW.Comp [AT] bmwfinance.co.za
Claims : BMW.Compclaims [AT] bmwfinance.co.za
BMW Credit Protection, Tyre Cover, Care and Cosmetic Repair, TOp Up and Extended Warranty Insurance
Telephone: 0860 100 269
Request a quote : BMW.vapsinsurancesales [AT] bmwfinance.co.za
Amendments and Claims to Active Policies : VAPS.BMW [AT] bmwfinance.co.za
BMW Complaints
If you have any feedback on your experience with BMW, please don’t hesitate to get in touch.
Telephone : 0800 600 555
E-mail : customer.service [AT] bmw.co.za
Operating hours : 07:00 – 19:00 (Monday to Friday)
Data Privacy Queries
You can request any information that BMW South Africa has about you through the following channels. If you would like to obtain a copy of your personal information held by BMW South Africa, please review our PAIA Manual.
Telephone : 0800 600 555
E-mail : customer.service [AT] bmw.co.za
Information Officer : InformationOfficer [AT] bmw.co.za
Should you believe that BMW SA has utilised your personal information contrary to Applicable Laws and would like to lodge a complaint with the Information Regulator, you can use the contact details listed below:
Telephone : 012 406 4818
E-mail : inforeg [AT] justice.gov.za
Fax : 086 500 3351